Full Detailing Session

Cancellation Policy

Trim Shine Auto Detailing is committed to maintaining the highest standards in customer service, vehicle care, and professionalism. Our policies are designed to ensure a seamless and satisfying experience for every client. Below is an overview of our key policies: Service Coverage: We offer mobile auto detailing services within specified service areas. Availability may vary based on location, and we recommend contacting us to confirm coverage. Booking and Appointments: Clients can book appointments through our website or via phone. Appointments are subject to availability, and we encourage early booking to secure your preferred time and date. Cancellations and Rescheduling: We require a minimum of 24-hour notice for cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee. This policy ensures efficient scheduling and availability for all clients. Weather Conditions: In case of adverse weather conditions, we reserve the right to reschedule appointments to ensure optimal service quality and safety. Clients will be notified promptly, and rescheduling will be done at no additional cost. Payment Policy: Payment is due upon completion of services. We accept various payment methods, including credit/debit cards and online payments. Any additional charges for optional services will be communicated before proceeding. Service Guarantee: We take pride in delivering exceptional quality. If a client is not satisfied with the service, we will work to address their concerns promptly. Our goal is 100% customer satisfaction. Vehicle Condition and Responsibility: Clients are expected to disclose the current condition of their vehicle. We are not responsible for pre-existing damage, and a detailed inspection may be conducted before starting the service. Privacy Policy: Client information is kept confidential and used solely for service-related purposes. We do not share or sell client data to third parties. Safety and Compliance: We adhere to all safety standards and regulations to ensure a secure working environment for our team and vehicles. Our business is licensed and insured to provide peace of mind to our clients. Contact Information: Clients can reach us via email, phone, or our website for inquiries, feedback, or assistance. These policies are subject to updates to reflect the evolving needs of our business and clients. For detailed information, please refer to our terms and conditions or contact us directly.

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